Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Are your materials sustainably sourced?
TOPTOY® is committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to fair labor practices.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
How should I care for my TOPTOY® garments?
To maintain the longevity of your clothing, we recommend following the care label instructions. Generally, cold washes and air drying are best for our premium fabrics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.